Delivery Operations Supervisor
Nana, Egypt
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 14, 2022
Last Date
Feb 14, 2022
Location(s)
Job Description
About Nana:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.
Highlights:Nana funding: $29MCurrent funding stage: Series BNana backed by: STV, MEVP, Wamda Capital, Saudi Venture Capital, Impact46, Watar Partners
Job Summary Delivery Operations Supervisor owning the full cycle of last-mile delivery with in-house team to Keep it on track.build, manage and maintain an extensive team of in-house delivery agents nationwide and having the potential to hire, lead, and enhance the performance of the team.Duties and Responsibilities
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.
Highlights:Nana funding: $29MCurrent funding stage: Series BNana backed by: STV, MEVP, Wamda Capital, Saudi Venture Capital, Impact46, Watar Partners
Job Summary Delivery Operations Supervisor owning the full cycle of last-mile delivery with in-house team to Keep it on track.build, manage and maintain an extensive team of in-house delivery agents nationwide and having the potential to hire, lead, and enhance the performance of the team.Duties and Responsibilities
- Design and own end-to-end the Last-mile unit costs strategy to meet both commercial requirements.
- Managing everything related to Nana’s last-mile delivery cycle, including in-house and partner teams.
- Maintain all HR-related aspects of the Last-mile fleet team including hiring new drivers nationwide.
- Directly responsible for designing and owning Last-mile fleet team compensation and benefits package.
- Responsible for last-mile delivery team SLA success ratio.
- Manage and improve fleet management practices, team and cost of operation.
- Managing cash flow cycle between last-mile delivery teams, pharmacies and partners.
- In charge of on-ground drop visits and mystery shopping programs to ensure the quality of service
- Bachelor Degree in related field.
Job Specification
Job Rewards and Benefits
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