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Process Improvement Senior Specialist
Cequens, Egypt
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 5, 2021
Last Date
Jun 5, 2021
Location(s)
Job Description
Job Description:
- Define and document business documents [policies, processes, proceduresetc] with the stakeholders
- Conduct interviews/definition sessions with concerned owners/departments as per the defined plan to define the required business documents [Policies, Processes, Procedures etc]
- Identify the process KPIs and be responsible for measuring the process performance
- Responsible for performing process analysis and design to drive continuous process improvement that supports CEQUENS’s strategic goals
- Conduct business-process re-engineering / optimization, and follow-up on cross-functional improvement initiatives in line with CEQUENS’s goals and strategies
- Document the As-Is business processes and be responsible for improving the existing business processes using the DMAIC and/or the PDCA cycle
- Lead process improvement initiatives. Manage the efforts to identify, revise and improve existing processes
- Assist and support the day to day operation performance and improvement initiatives
- Generate improvement opportunities through operational insights, and from colleagues, customers, and external best practice
- Support with the ISO standards implementation and documentation
- Provide training sessions and coaching to internal stakeholders to elevate the level of process awareness and overall quality and process management mindsets
Requirements
- Process Management professional with 3-6 years of hands-on experience with Process Management activities [Define As-Is Process, Set Process KPIs, Measure Process Performance
- Has strong experience with process management methodologies [DIDOV, DMAIC, Lean] and is experienced in using the BPMN stencil
- Full understanding and practical experience of the Lean Six Sigma Green Belt methodologies. Certification is a plus
- Strong awareness of ISO standards and in compliance practices in general
- Proven experience in building / deploying / maintaining Quality management systems is a must
- Experienced in statistics and data interpretation
- Has Problem Solving and Root Cause Analysis skills
- Strong verbal and written English and communication skills
- Very good computer skills with working knowledge of MS office
- Working at a telecommunication field is a plus
Benefits
Mobile allowanceTransportation allowancePersonal loansFlexible hours (Remote Work)Medical insuranceSocial activitiesTraining amp; developmentProfit ShareJob Specification
Cequens
Information Technology and Services - Cairo, Egypt