Marketing Operations Senior Specialist
Arpu Telecommunication Services, Egypt
Job Description
Our Marketing Operations Senior Specialist: in Egypt amp; North Africa will drive our business development and growth opportunities through dedicated customer-centric service delivery, in addition to being accountable for identifying and nurturing business development opportunities with existing Key Client/s.
- Development and implement a customer-centric business development strategy
- Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs
- Develop productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries
- Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition
- Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions
- Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions
- Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution
- Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
Requirements
The ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items. You will be a visionary Marketing Operations Senior Specialist who is self-driven and able to work independently. Those with experience in the mobile digital entertainment industry would be at a distinct advantage
Other qualifications include:
- Degree in Marketing Management and Digital Communication
- Proven track record in similar position for 2 years (ideally within a Technology Content amp; Information service provider)
- Excellent knowledge of the Telecom Operator landscape
- Strong communication skills with a client-centric approach to solution-selling
- Ability to influence and effectively articulate a value proposition
- A proven track record of structuring and managing complex negotiations to successful closure and execution
- Strong analytical skills
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Fluent in English
- Ability to travel regionally and internationally when required