Asst. Operations Manager - Tmart
Talabat, Egypt
Job Description
As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
We’re looking for an Operations Assistant Manager to join the team and focus on growing our own Grocery Store “tMart, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices.
What’s On Your Plate?
Managing the full operations end to end
Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity at the correct price) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
Property / Asset management: Proper management of the property and facility, plus asset management and tracking.
Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.
Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.
Managing Productivity, work standards, and development of store staff.
Reporting, data analytics and modelling
Strategic project execution
Working on launching cloud stores, within the executional phase.
Developed and analyse growth strategy.
Execute strategy in Country.
Worked on improving processes.
Job Specification
What Did We Order?
You have at least 5+ years of experience in progressive development and management of multiple Stores, product categories, matured by working for large retailers, in an international setting.
You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
You are someone energized by the unknown and look forward to learning each day on the job.
You have excellent analytical and communication skills, and always like to be hands-on with several tools.
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
Language skills: Fluent English and Arabic would be highly advantageous.
We believe that our people are the key to our success and achieveing our goals as TOGETHER WE GROW, that's why all employees at Otlob are always valued and can always make a change.
We make sure to attract, hire, and keep diverse people on our team so that we can perform better as one, enjoy more exciting environment, and get the creative juices from differnt diverses flowing in our business.