As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
Core Responsibilities:
- Coordinate and collaborate with other department for sales related matters (Logistics).
- Train and on-board vendors.
- Resolve Technical issues on time for vendors (location, vendor portal, 9cookie.etc).
- Monitor the status of vendor to make sure all systems are running smoothly.
- Partner support in different ways such as (emails, phone, remote control).
- Update and monitor the closed vendors.
- Manage quality account of the vendors, ensuring continuous partner relationships and resolve
- operations issues between partner vendors, users/partner vendors and users.
- Maintain accurate records of all sales and prospecting activities including:
- - Follow-up activities.
- -Transmission methods reports.
- -Provide reports on training requests.