Sales Manager
Zeal Group, Egypt

• Maintain customer experience through team member interaction and products presentation
• Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings.
• Execution of company standard sales process and procedure.
• Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal’s online trading platform.
• Supervise actions of Account Executives within his/her department.
• Follow up on CRM records and make sure it is always updated.
• Maintain knowledge of new products, offerings, and company promotions targeting the retail segment.
• Ensure sales team is meeting call numbers and KPI’s on daily, monthly, quarterly basis.
• Demonstrate teamwork by assisting and cooperating with co-workers as needed
• Communicate effectively
• Maintain confidentiality of company and all customer records.
• Represent company in areas of public relations like expos, company events, etc.
• Achieve needed results and a high level of sales performance
• Assist CS team in maintaining KYC documentation.
• Oversee and ensure compliance of all sub-ordinates.
• Conduct Quality Assurance call reviews in a timely manner to better coach the team.
• Recommend new products and services and/or procedural adjustments based on customer needs and market changes.

• Ensure sales team is achieving sales targets including:
  • No. of Accounts (Lead to Account)
  • No. of Funded Accounts (FTD)
  • Gross Deposits.
  • Client Satisfaction.
  • No. of daily calls.
  • Quality of calls.

Requirements

Academic Qualification Requirement:

B.Sc. Degree from any discipline

3 years of proven record experience in a leadership position managing sales team

Basic Financial markets knowledge

Selling Skills.

Communication skills.

Customer orientation.

Learning flexibility

Job Rewards and Benefits